Microsoft Outlook Mac My Day

10.04.2020
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Office 365 Commercial customers can get the new Outlook for Mac by accessing their Office 365 Portal, (Gear icon Office 365 Settings Software Outlook for Mac icon) or visiting the Software page; Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page.

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  1. Sep 02, 2015  To install this update Office 365 Commercial customers can get the new Outlook for Mac by accessing their Office 365 Portal, (Gear icon Office 365 Settings Software Outlook for Mac icon) or visiting the Software page. Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page.
  2. This means Outlook for Mac does not sync your iCloud Calendar or contacts when you add your iCloud email account. That being said, there is a way to sync your iCloud calendar with Outlook for Mac—you can subscribe to your iCloud calendar to Outlook on the web (Outlook Web Access), and once you do that.

Symptoms

In Microsoft Outlook 2016 for Mac, you are repeatedly prompted for authentication while you're connected to your Office 365 account.

Cause

This issue occurs because of the presence of duplicate tokens in the keychain.

Resolution

To resolve this issue in Outlook 2016 for Mac, install the February 2017 Outlook update (version 15.31.0) from the following Office website:

Workaround

To work around this issue, delete any cached passwords for your account, and also delete any modern authentication tokens from the keychain. To do this, follow these steps.

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Note

These steps affect all Office applications that use modern authentication.

  1. Quit Outlook and all other Office applications.

  2. Start Keychain Access by using one of the following methods:

    • Select the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
    • In Spotlight Search, type Keychain Access, and then double-click Keychain Access in the search results.

  3. In the search field in Keychain Access, enter Exchange.

  4. In the search results, select each item to view the Account that's listed at the top, and then press Delete. Repeat this step to delete all items for your Exchange account.

  5. In the search field, enter adal.

  6. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:<GUID>, and then press Delete.

  7. In the search field, enter office.

  8. Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete.

  9. Quit Keychain Access.

    Note

    When you start Outlook, you are prompted to authenticate.

With a Microsoft Exchange account, all Outlook items are stored on the Exchange server and synchronized with Outlook at regular intervals. This allows you to access the items from another computer and to retrieve server-based copies of your items if your hard disk is damaged.

For IMAP and POP accounts, items other than email messages are stored on your computer, not on the mail server. If you use multiple account types in Outlook, such as Exchange and IMAP, you might see folders labeled 'On My Computer' in the navigation pane. The items in these folders are saved only on your computer and are not synchronized with a mail server.

The “On My Computer” label indicates that the items in that folder are accessible only through the Outlook application, not through the Finder on your computer. Although 'On My Computer' might suggest that you can find these files by searching your computer, the label only signifies that the items in the folder are not on a mail server.

Newer versionsOffice 2011

If you don't know what type of account you have

  1. On the Tools tab, click Accounts.

  2. In the left pane of the Accounts dialog box, click the account. The account type appears with the account description in the right pane. In the following illustration, the account is an IMAP account.

If you have an IMAP account, messages from that account sync with the IMAP server. In the mail view folder list, you will see a separate Inbox for each IMAP account.

If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Because POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook.

Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. For more information about rules, see Create a rule in Outlook 2016 for Mac.

If you have only Exchange account in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane. It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.

Tip: To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences. Under Personal Settings, click General, and then, under Sidebar, clear the Hide On My Computer folders check box.

To find out what type of account you have

  1. On the Tools menu, click Accounts.

  2. In the left pane of the Accounts dialog box, click the account. The account type appears under the account description. In the following illustration, the account is a POP account.

If you have an IMAP account, messages from that account sync with the IMAP server. In the mail view folder list, you will see a separate Inbox for each IMAP account.

If you have one POP account, messages are downloaded to the On My Computer Inbox. If you have multiple POP accounts, all messages from those accounts are downloaded into the same On My Computer Inbox. Since POP accounts do not allow Outlook to sync with the mail server, messages from all POP accounts go into the On My Computer Inbox. A copy of each message is downloaded into Outlook.

Note: To keep mail separate for different POP accounts, you can create rules in Outlook that automatically route your messages to folders based on the recipient address. For more information about rules, see Create or edit a rule in Outlook for Mac 2011.

If you have only Exchange accounts in Outlook, the On My Computer folders are hidden by default. This helps simplify the folder structure in the navigation pane. Microsoft outlook web app mac mail. It can also help keep you from accidentally saving an item in a folder that is not synchronized with the Exchange server. However, you can choose to show the On My Computer folders in the navigation pane. You may want to do this, for example, if you want to create a contact group. Showing the On My Computer folders is required to create a contact group because the group does not sync with the Exchange server.

To show the On My Computer folders in the navigation pane, on the Outlook menu, click Preferences. Under Personal Settings, click General. Then, under Folder list, clear the Hide On My Computer folders check box.

See also

Microsoft Outlook For Mac Updates

What are IMAP and POP? Should link to https://support.office.com/en-US/article/What-are-IMAP-and-POP-ca2c5799-49f9-4079-aefe-ddca85d5b1c9