Microsoft Outlook Keeps Asking For Keychain Mac

After you or your Mac administrator resets the password of your macOS user account, your Mac might ask you to update your keychain password or enter the password of your login keychain. It might also tell you that the system was unable to unlock your login keychain. That's because your login keychain is still using your old password.

If you don't know your old password

Microsoft Outlook Keeps Asking For Keychain Mac

If you don't know your old password, the solution is to create a new login keychain.

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If you know your old password

If you know your old password, use that password to update your existing login keychain:

This article applies only to Office 365 operated by 21Vianet in China. Skip to main content. Microsoft Support. Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the. You may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to. Outlook for Mac keeps asking for the password. Sometimes a minor gap in quality control, such as the lack of proper upgrade testing can have annoying consequences. The problem “Microsoft Outlook 2016 for Mac keeps asking for password” has been around for since March of 2016. Microsoft should have addressed this issue a long time ago with a.

  1. Open the Keychain Access app, which is in the the Utilities folder of your Applications folder.
  2. From the list of keychains on the left side of the window, select 'login.'
  3. From the Edit menu in the menu bar, choose “Change Password for Keychain 'login.'”
  4. Enter the old password of your user account in the Current Password field. This is the password you were using before the password was reset.
  5. Enter the new password of your user account in the New Password field. This is the password you're now using to log in to your Mac. Enter the same password in the Verify field.
  6. Click OK when done, then quit Keychain Access.

Note: This article applies only to Office 365 operated by 21Vianet in China.

Mac Keychain Password

Microsoft outlook keeps asking for keychain mac os

Ready to install Office 2016 for Mac for Office 365? This article tells you how.

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Requirements

To use Office for Mac 2016, you must have:

  • Mac OS X 10.10 or later

  • One of the following subscriptions:

    • Office 365 Enterprise E3

    • Office 365 Business

    • Office 365 Business Premium

    • Office 365 ProPlus

    • Office 365 ProPlus for Students

    • Office 365 ProPlus for Faculty

    • Office 365 Midsize Business

    • Office 365 Small Business Premium

Note: Office 2016 for Mac for Office 365 operated by 21Vianet is not offered through the Apple store.

Download and install Office 2016 for Mac

  1. From your Mac, sign in to Office 365 operated by 21Vianet with your work or school account.

  2. Go to Settings > Office 365 Settings > Software.

  3. On the Software page, under Install Office 2016 for Mac, select Install to begin downloading the installer package.

  4. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft_Office_2016_Installer.pkg.

  5. On the first installation screen, select Continue to begin the installation process.

  6. Enter your Mac login password to complete the installation.

After Office 2016 for Mac is installed, Word 2016 for Mac opens so you can activate Office and confirm your subscription. You should only have to do this once.

  1. Review the Word 2016 for Mac What's New screen, and then select Get started.

  2. On the Sign in to Activate Office screen, select Sign In, and then enter your work or school account.

  3. After you sign in, you may see an alert asking for permission to access the Microsoft identity stored in your keychain. Select Allow or Always Allow to continue.

  4. On the next screen, choose an appearance for your Office installation, select Continue, and then select the Start Using Word button to open the app and complete the Office 2016 for Mac activation.

Need help?

If you can't complete the install after going through these steps, contact the 21Vianet support team.